FAQ's

Mobile App Set Up and Start Up FAQ's
Q: What do I need to do to begin using the app? A: Creating your account on Gina's Platform is quick and easy.  If you are a Lifestyle Professional at ...
Mon, 2 Mar, 2020 at 2:42 PM
Scheduling Appointments FAQ's
Q: How are appointments created in the mobile booking app and website? A: You have four booking options for your client You can create the appointment yo...
Mon, 11 May, 2020 at 3:20 PM
Gina's Platform App Website FAQ's
Q: Do my clients need to download the mobile app to make appointments with me? A: No, they can book from the website that is provided to you, which is conn...
Sat, 22 Jun, 2019 at 7:50 PM
Credit Card Processing FAQ's
Q: Do I have to use the Point of Sale system, Quickpay/Propay, that comes with the mobile app?  A: No. However, you will not be able to use the invoicing s...
Thu, 21 Apr, 2022 at 2:34 PM
Marketing FAQ's
Mobile App Marketing   Q: Can I send marketing email, in-app, or SMS text blasts to my clients? A: While you can send out emails, in-app messages and SMS...
Sat, 22 Jun, 2019 at 8:56 PM
App Troubleshooting FAQ's
Mobile App Trouble Shooting     Q: My app is running slow. Why is this happening? A: Almost everything on the app requires the app to “talk” to our serv...
Sun, 23 Jun, 2019 at 1:40 PM