ProPay & License Fee Collection

What is ProPay?
We have partnered with ProPay, a TSYS company,  that has been providing simple, secure, and affordable payment solutions to businesses of all sizes for almo...
Mon, 2 Mar, 2020 at 10:04 PM
Setting Up Your Location's Propay Account
To set up your location's ProPay Account: Click on Administration Click on ProPay Setup Click on Get Started Fill out the application and click ...
Mon, 2 Mar, 2020 at 10:11 PM
ProPay Processing Limits
ProPay Risk sets initial processing limits  to protect our clients and ourselves from fraud. There is a per transaction limit and a monthly limit.  The defa...
Mon, 2 Mar, 2020 at 10:26 PM
Adding your Bank Account Information to your Propay Account
To add your bank account information for your funds to be swept into your bank account: Click on ACH ACCOUNT from the menu in your Suites Management Sy...
Mon, 6 Nov, 2023 at 4:42 PM
Suspending Auto Payments
Once autopay is selected for a Salon Professional they are unable to turn that off.  If they have extenuating circumstances that require that the Autopay to...
Wed, 3 Apr, 2024 at 9:05 AM
Refunding or Voiding a License Fee Payment
Refunding or Voiding a License Fee payment is a simple thing to do from your ACH ACCOUNT tab found in the menu of your Suites Management System (SMS).  The ...
Mon, 24 Apr, 2023 at 2:02 PM
Why is a Social Security Number required for Propay?
ProPay is required by law to verify the identity of an account owner – with the Patriot Act and KYC requirements.  Our sponsor bank has outlined that anyone...
Tue, 3 Mar, 2020 at 1:09 AM
Suspending Late Fees
Late Fees automatically post to tenant accounts according to the preferences you have set up in your Edit Location Section.   To suspend the La...
Wed, 28 Jul, 2021 at 3:55 PM