ProPay Risk sets initial processing limits to protect our clients and ourselves from fraud. There is a per transaction limit and a monthly limit. The default limits are $500 per transaction, and $5000 monthly. The per transaction limit is the maximum amount that a merchant can charge one customer at a time. The monthly limit is the maximum amount that a merchant can process in one month.
These limits can be easily increased to an amount that fits your location's needs. To request this increase please send an email to support@ginasplatform.com and include the monthly amount needed. We will submit this request on your behalf and ProPay’s limits team will review recent processing, and in some cases, they may ask for additional documentation. It will take 3-5 business days to get this increase approved. We suggest beginning this process as soon as you have created your ProPay account and prior to setting up your License Fee invoicing.