Communication Issues (Texting, Email and Push)

My Client's are not receiving appointment reminders and text messages
We got the message loud and clear that many of you rely very much on our reminder SMS text messages to your clients!    We understand you cannot waste y...
Wed, 6 Nov, 2019 at 11:07 AM
I click to Email a receipt/invoice but nothing happens
In most cases this is because you don't have email set up on your mobile device.  We utilize your own email capabilities to send invoices and receipts. ...
Mon, 8 Jul, 2019 at 2:35 PM
I'm not receiving push notifications for new and cancelled appointments
New appointment, cancellation messages and personal messages from your client can be viewed in your Messages tile on your Gina's Platform app dashb...
Wed, 23 Oct, 2019 at 2:18 PM
How do I cancel Text Reminders/Mass Email & Texting?
To cancel your texting subscription you will Tap on Reminders from your menu and then uncheck the Text Box and then Tap Save, as shown below.
Tue, 8 Sep, 2020 at 2:35 PM
How to Enable Text Reminders/Mass Email & Texting
To enable mass emails or texts, and appointment reminders to be sent via Text for those clients who prefer that communication option:   Click on the Mark...
Wed, 6 Sep, 2023 at 9:44 AM