Taking Credit Card Payments/Propay

What is ProPay?
We have partnered with ProPay (Global Payments), a TSYS company.  Global Payment is the largest processing company in the US.  Propay provides simple and se...
Thu, 8 Feb, 2024 at 2:13 PM
How do I sign up for ProPay?
For more information on your ProPay benefits Visit What is ProPay? Signing up for Propay can be completed in Step 6 of your Business Profile Setup or y...
Sat, 22 Jun, 2019 at 8:13 PM
Reset the Chip Reader and Pair with Your App
Please make sure you are connecting through the app and not your bluetooth connections.  You may also want to connect for the first time at home or in an ar...
Thu, 18 Apr, 2024 at 12:06 PM
When Signing Up For ProPay It Says I Already Have An Account
ProPay is our partner and processes the credit cards for us.  In order to get the great rates we negotiated with them you'll need to only sign up throu...
Wed, 2 Feb, 2022 at 3:35 PM
I Tried To Sign Up To Take Credit Cards In The App But It Keeps Spinning
In most cases the problem is that you put a special character in your information.  Avoid ampersands, percent signs and other characters.  No one will see t...
Sat, 22 Jun, 2019 at 1:45 PM
How To Add Your Bank Account To Your Gina's Platform App for Propay Sweeps
After you sign up for your credit card processing account through your Gina's Platform app, please add your bank account so that your funds can be depos...
Thu, 4 Apr, 2024 at 8:04 AM
Sales Tax is added to Services & Products
Actually, it's probably not sales tax.  You may be seeing the "Offer Cash Discount" option in effect for credit card purchases.  Choosing the ...
Thu, 9 Jul, 2020 at 3:58 PM
Combining multiple appointments on one ticket or splitting the check
On the checkout page, click the Split Check button if you would like two people to pay for the ticket or if the client wants to pay part by credit card and ...
Sat, 22 Jun, 2019 at 2:26 PM
How to Process Pre-Payments/Service Deposits
Click on the Quick Pay tile on your homepage and chose the Invoice button.  A Push and/or Email and/or SMS text will be sent to the client so they can pre-p...
Sun, 23 Jun, 2019 at 12:32 PM
How do I mark an appointment a no-show?
Currently that feature is in development but no worries - invoices are not created until they are saved.  This means a missed appointment will not show up i...
Sat, 22 Jun, 2019 at 2:32 PM